Refund policy
Returns & Refunds – Straya Gift
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At Straya Gift, we want every legend to be happy with their order. If something isn’t right, no worries we’ll sort it out.
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30-Day Returns
You have 30 days from the day your order arrives to request a return.
Return Conditions
To be eligible for a return, the item must:
• Be unused and in the same condition you received it
• Not be damaged after delivery
Pretty simple — if it arrives and something’s not right, just let us know.
How to Start a Return
To start a return, contact our team of legends:
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đź“§ team@strayagift.com.au
📞 1300 140 927
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Once we approve the return, we’ll send you instructions on how and where to send the item back.
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Please note:
Items sent back without contacting us first unfortunately can’t be accepted.
Need a Hand?
If you’ve got questions about returns, orders, or anything else, our team is always happy to help.
đź“§ team@strayagift.com.au
📞 1300 140 927
Thanks for supporting Straya Gift, made for legends.
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