Refund policy


Returns & Refunds – Straya Gift

 

At Straya Gift, we want every legend to be happy with their order. If something isn’t right, no worries we’ll sort it out.

 

30-Day Returns

You have 30 days from the day your order arrives to request a return.


Return Conditions

To be eligible for a return, the item must:

• Be unused and in the same condition you received it

• Not be damaged after delivery

Pretty simple — if it arrives and something’s not right, just let us know.


How to Start a Return

To start a return, contact our team of legends:

 

đź“§ team@strayagift.com.au

📞 1300 140 927

 

Once we approve the return, we’ll send you instructions on how and where to send the item back.

 

Please note:

Items sent back without contacting us first unfortunately can’t be accepted.


Need a Hand?

If you’ve got questions about returns, orders, or anything else, our team is always happy to help.


đź“§ team@strayagift.com.au

📞 1300 140 927


Thanks for supporting Straya Gift, made for legends.

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